Part of BrightPoint's Smart Services portfolio, BrightPoint’s technical support prowess is unrivalled in the industry. BrightPoint’s staff have comprehensive knowledge of and experience with all mobile data products and services, be it a configuration issue with a USB dongle, a synchronisation issue with Microsoft Exchange or a BlackBerry Enterprise Server support requirement.

Ranging from regularly updated web-based support articles and consultancy services to advise and recommend a mobility solution based on your requirements and goals, to a complete managed service wrap including on-site installation services, telephone support, device staging and field replenishment and recycling services, BrightPoint can tailor a solution that is the right fit for you,
enabling you to reduce support costs, free up your IT resources and increase productivity.

The BrightPoint GB Technical Blog is freely available to all as a repository of product announcements, industry news, technical specifications, reviews, setup guides, troubleshooting guides, ROM updates, manuals, sales resources, case studies, videos and more.

Optimised for the modern Internet, the BrightPoint GB Technical Blog is accessible via RSS, RDF, Twitter and Facebook as well as a YouTube channel. Should you wish to share items you read on the blog articles can be published via any of your social networking connections at the touch of a button, or even translated into a different language:

Search Engine Optimisation (SEO) technology ensures that the blog is instantly indexed by all major search engines and currently the site appears in the top 10 search results of all unique content.

Should visitors try to access a URL on the blog that does not exist, the blog is clever enough rather than returning a simple “page not found” error, to return a list of articles that most closely match what the visitor tried to access.

The Blog can also recommend articles to you based on what you are currently viewing:

Taxonomy libraries also enable articles to be categorised and searched by keyword usage, allowing the visitor to quickly and easily view any article related to the page they landed on:

Should the visitor wish to save an offline copy of any article they read on the blog, content can be saved as a branded PDF document at the click of a button:

A rotating animated banner at the top of all pages showcases the latest products available from BrightPoint GB, with imagery and links to related content:

The Datasheets page provides PDF downloads of all products as well as links to all available content for that product, including reviews, videos and press releases.

If you have specific needs and wish to speak to a member of our account management staff, or simply wish to know more about anything you have read here, contact us today on 0870 849 0225 or visit the BrightPoint Blog for detailed information on the mobile solutions that are available and see how an effectively-managed mobile device fleet can reap dividends for your business.