EveryWAN Remote Support from Sparus Software (http://sparus-software.com) is a remote device management solution for the Windows Mobile platform enabling the support desk to remotely diagnose and resolve problems on their fleet of PDAs. Features include:

• Hardware / software inventory
• Backup & Restore
• OTA application installation and configuration
• Active Directory integration

EveryWAN Remote Support Personal Edition is a free Windows application that provides a suite of tools for managing your Windows Mobile-based PDA directly from your desktop.
Features available include:

• Remote control
• Skinable interface
• Screen capture
• Video capture
• Task Manager
• File Transfer
• Registry Editor
• Process Monitor
• Software installer

Installation

Registration is required for the download, but once downloaded the installation process is quick and painless. Run the executable and follow the on-screen instructions:

Tools

Once installed, you will be prompted to connect your device via USB:

The application requires that a client utility be installed onto the Windows Mobile device:

Once installed the application will automatically use the correct skin for your device, provided that it is present:

From here you can remotely control the PDA by clicking on the device's representation. Image files of the device screen can be saved to your hard drive:

Individual tools are launched from the Tools menu:

The Task Manager will display a list of processes running on the device and allow you to stop them:

The File Transfer tool allows you to move files to and from specific folders on the PDA:

The Registry Editor allows you to make changes to the device's registry (a soft reset will usually be required following any changes made to the device registry before they will take effect):

The System Information tool will display detailed information on the hardware and software on the device:

In short, a very useful tool indeed!